The world has gone digital. We see it everywhere people shop for goods and services. Cash, check, or debit used to be the norm. Now, there are payment wallets that people expect businesses to accept. They include things like Apple Pay, Google Pay, PayPal and more. Small businesses need to keep pace with these new […]
Is your business running version 24H2 of Windows 11? You might be experiencing a small but annoying glitch when clicking “See more” in File Explorer. Here’s how to fix it.
Would your employees give an unknown caller access to your business devices? But what if they got a Teams chat from someone posing as Microsoft support? Here we tell you all about a new ransomware scam
There are many types of malware. One of the most common is called “malvertising.” It crops up everywhere. Including social media sites and websites. You can also see these malicious ads on Google searches. Two things are making malvertising even more dangerous. One is that hackers use AI to make it very believable. The other […]
Today’s businesses are no stranger to the word cybersecurity. They are facing a growing wave of cyberattacks. These come from ransomware to sophisticated phishing schemes. How do you stand ahead of these threats? A strong cybersecurity strategy is essential. One crucial component of this strategy is event logging. It’s one that not every business owner […]
Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits. The rise of affordable AI solutions has opened the door for small businesses. They can leverage these powerful technologies without […]
Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a representative. Technology has become a game-changer in this regard. It offers innovative solutions that improve efficiency, personalization, and […]
Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its reputation. As well as financial stability and legal standing. The average cost of a data breach has reached 4.88 million USD. Effective damage control requires […]
Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams is pushing the boundaries. It’s innovating how we interact with technology to streamline workflows. As well as improve productivity and unlock new business value. Recent updates to Copilot in Teams […]
Businesses rely on their computers and other devices to stay in touch with customers, run their operations and remain competitive. But the technology needed to do this has become increasingly complex, and the time and cost of maintaining a technology infrastructure is too much for many businesses to handle themselves. That’s where Managed Service Providers […]
Cloud computing is a relatively new concept. While it’s becoming more popular, there are still many businesses that don’t understand what cloud computing is or how it can benefit their operations. In this article, we’ll discuss what cloud computing is, how it can benefit your business, and why it’s best to have this service managed […]